Get in Touch With Us

Whether you have a question about one of our casino reviews, spotted something that needs correcting, or want to suggest a topic we haven't covered yet — this page explains the best way to reach the team behind auspinners.com.au and what you can expect once your message arrives.

How to Contact Us

Email is the most reliable way to get a response. Every message is read by a real team member, and we aim to reply within two working days. You can reach us at [email protected].

To help us get back to you quickly, a short description of what your enquiry is about goes a long way. It means we can route your message to the right person straight away rather than asking follow-up questions first.

What You Can Write to Us About

We welcome messages of all kinds. Below are the most common reasons readers get in touch:

• General questions about our content — If anything on the site is unclear, or you'd like more detail about how a casino was reviewed, just ask. We are happy to explain our process.
• Corrections and accuracy concerns — Noticed something that looks out of date or factually wrong? We take accuracy seriously across all our reviews of Australian online casinos and appreciate readers flagging anything worth a second look.
• Suggestions for coverage — Have a casino you'd like us to review, or a topic — pokies, payment methods, bonuses — you'd like covered in more depth? We genuinely consider reader suggestions when planning new content.
• Partnership and commercial enquiries — If you represent a casino operator or affiliate organisation and would like to discuss how we work together, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial rankings.
• Responsible gambling concerns — If you or someone close to you is experiencing difficulty related to online gambling, please mention this in your message. We will point you towards appropriate Australian support services, including the National Gambling Helpline on 1800 858 858, available 24 hours a day.

What Happens After You Send Your Message

There are no automated replies substituting for a real answer here. Every message is reviewed by a member of our editorial team — an actual person who reads what you've written before responding.

Our target turnaround is two working days. During particularly busy periods it may run slightly longer, but we will always follow up. If your enquiry is time-sensitive, say so in your opening line and we will do our best to prioritise it.

About the Team and Our Editorial Approach

auspinners.com.au is a comparison and review site covering online casinos available to Australian players. Our content is researched and written by a dedicated editorial team. Reviews cover licences, game libraries, bonuses, payment options, withdrawal processes and mobile experience — all assessed from an Australian player's perspective, in AUD.

Our editorial ratings are independent assessments. Commission arrangements with operators may support the site, but they do not buy a higher ranking or change what we write about any casino. If you have questions about how a specific operator was assessed, or why one ranks where it does, we're glad to explain.

You can read more about the casinos we've reviewed on our best non GamStop casinos page, which covers offshore operators available to Australian players and explains how licensing in different jurisdictions affects what you can expect as a player.

A Note on Player Safety

All online casinos available to Australian players through sites like ours operate offshore, as Australian law does not permit locally licensed interactive gambling services directed at residents. This makes independent review and comparison — and reader feedback — more important, not less.

If you believe a casino listed on our site has acted improperly toward a player, or if there is information about an operator that you think we should know, please write to us. We take reader-reported concerns seriously and will investigate where we can.

Players must be 18 or over to gamble online. If you need support with gambling-related harm, the National Gambling Helpline is available around the clock: 1800 858 858. BetStop, Australia's National Self-Exclusion Register, is another resource worth knowing about.

We Value Your Feedback

Reader input genuinely shapes what this site covers and how it covers it. If something we have published was helpful, or if it missed the mark, we would rather know either way. Honest feedback from Australian players comparing real-money casino options is exactly what keeps comparison content useful and grounded.

Thank you for visiting. We look forward to hearing from you at [email protected].